Posted by: Tom Baker | September 1, 2011

Modern Luxury???

What does this mean?

 Celebrity Cruises has just launched a marketing campaign called Modern Luxury as the tag line for its fleet of premium class 5-star rated ships…

 Is this luxury, well… I would argue the semantics of this. I think marketing today over promises categorically by many brands but this new campaign might be pushing the envelope.. Modern luxury, according to Celebrity Cruises, is equating the superb décor of many (not all) of its ships and equating the overall experience to that of driving an Audi. The new ad campaign by this prestigious brand shows old guard luxury and new guard luxury-where it believes it fits…  hmm….

 The fact remains True luxury exists in today’s cruising World with all- suite, mostly all-inclusive ships that offer travel experiences in the $350-$1000+ per person a day. Luxury ships offer experiences for 200-700 passengers with no lines, no nickel and diming, and exclusive travel experiences… Celebrity offers a fantastic cruise experience but most of its 7-day cruises offer lead-in rates for far less than $100pp a day-this is not luxury and is mass market-sorry, it’s a fact! I have found sailing in 2011- 10-day Mediterranean Cruises on Equinox from $869pp and 7-day Caribbean Cruises on Summit from $529pp. This is mass-market pricing and fits most of today’s average traveler’s budget… This is GREAT VALUE- just not luxury!

  Louis Vuitton  does not offer fire sale or reduced prices to its clientele. It bears a standard and price point that keeps it exclusive-it is luxury.  Celebrity ships carry 2000-3000 passengers per ship. How does that equate to Modern Luxury? Celebrity Cruises is FAR from all-inclusive-you pay for everything extra onboard other than most meals, accommodations, and entertainment. How is this Modern Luxury? I’m not beating them over the head but debating an important point of differentiation and perhaps overselling!

 The true LUXURY (5-6 star rated) cruise lines in today’s cruise market include: Crystal, Regent, Seabourn, and Silversea (there are some other smaller players but the listed lines are the main players).

 The true PREMIUM (4-5 star rated) cruise lines in today’s cruise market include: Oceania, Azamara, Cunard, Celebrity, and Holland America

 The true MASS-MARKET Contemporary (3-4 star rated) cruise lines in today’s cruise market include: Princess, Royal Caribbean, NCL, MSC, and Carnival

 Don’t get me wrong. I love Celebrity ships and think the soon to be five Solstice Class ships are BEST IN CLASS-but, in the 5-star premium market. Having exceptional décor and amazing marine architecture doe not make luxury-even Modern Luxury.

Even Oceania Cruises (a line that says unabashedly that it is a high premium class experience) offers smaller ships than Celebrity with a capacity of 700-1200 passengers, offers air included, pre hotel stay in Europe, local port transfers, unlimited alternative dining, bottles water, soft drinks, and all coffee drinks and juices included-this line does not call itself Luxury yet, it includes more value…

 This is just a point of differentiation between brands.

 I just don’t want today’s cruise consumer to be completely confused… Celebrity is a GREAT BRAND, has a GREAT REPUTATION, and is a LEADER in the 5-Star premium cruise experience. It’s Solstice Class ships are luxurious in décor and offer a very fine cruise experience but, it is not a luxury travel experience…

 Happy Cruising!

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